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Leaders Credit Union Expands Mortgage Team In Memphis

Ken Olds and Kelly Jaunet Jones Join Leaders   


Memphis, Tenn. (May 24, 2023) — Leaders Credit Union, a member-owned financial cooperative in West Tenn., is pleased to announce they have expanded their mortgage team in Memphis, Tennessee by welcoming Ken Olds and Kelly Jaunet Jones as new Mortgage Loan Officers in the market.  


"Leaders Credit Union is committed to providing affordable mortgage solutions to our members," said Todd Swims, CEO of Leaders Credit Union. “We are excited to expand our home loan options in Greater Memphis and help more people achieve their dream of homeownership."  


Olds and Jones join Ronnie Smith, Cindy Norman, and a full retail team in the Memphis market. The Memphis branch is a full-service financial institution providing an array of banking products. The new team members will also be working with the rest of the Leaders Mortgage department, which includes 28 mortgage champions total including 10 additional Mortgage Loan Officers and 16 additional processors, underwriters, operational staff and leadership. 


Olds has been in the industry for 12 years and believes in empowering individuals through financial education and helping them realize their dream of homeownership and creating wealth. He is also a member and officer of various community organizations, such as the President of Rotary Club for the Memphis South club, Vice President of Programs for 100 Black Men of America, and member of Kappa Alpha Psi Fraternity Inc. Olds was also recognized for Memphis Business Journal’s 40 Under 40 class of 2021 and a recent graduate of Leadership Memphis Executive Class of 2023. In addition to his work with Leaders Credit Union, Olds and his wife opened Muggin Coffeehouse in 2020, the first black-owned coffee shop in Whitehaven. In his spare time, he enjoys helping with his son’s soccer team, training for triathlons, traveling with his wife and two kids.  

Jones, originally from New Orleans, has been a Memphis resident since 1994. She has a background in hospitality and marketing, and one of her passions is education. Jones believes in making sure her clients understand the process of buying a home, and she works tirelessly to ensure that they feel confident in their decision. In her free time, Jones is actively involved in the Memphis Area Association of Realtors, having held various board positions since 2014. 


Norman, the Mortgage Business Development Coordinator for Leaders Credit Union, is a Memphis native who has worked in the Memphis area since 1993 and at Leaders since 2018. She is passionate about educating the community on home financing and developing lasting relationships with industry partners. Norman is active in various Chambers of Commerce, the Memphis Area Association of Realtors, and the West TN Home Builders Association. 


Smith, a native of Fayetteville, Arkansas, was raised in West Memphis and attended Union University. With nearly ten years of experience in mortgage lending, he is committed to serving and investing in the people of Memphis and Shelby County. He has worked for Leaders since January of 2022. In Smith’s free time, he has served on numerous boards, including Ballet Arts, Leadership Jackson, and Hands Up! Preschool. He was a foster parent for seven years and has adopted two children.  


“Although the real estate and mortgage industries are constantly changing, our goal of delivering exceptional service and home financing solutions in the community does not,” said Chris Gray, VP of Mortgage Services. “I am grateful for our team of Mortgage Champions that lead the way and help our community move forward.”  


When working with the Leaders mortgage app, consumers have the option to access applications, calculators, mortgage officers, and more. One can get pre-qualified and ready to make an offer on their house of choice. This can all be utilized through a mobile device.  


The addition of Olds and Jones to the Leaders team ensures that Leaders Credit Union will continue to deliver exceptional service and home financing solutions to the Memphis community. The expansion of Leaders Credit Union's mortgage services will provide residents of Memphis and West Tennessee with a range of affordable home financing options to find the best possible mortgage solution for their needs.  


For more information about Leaders Credit Union's mortgage services or to speak with a mortgage champion, visit this link. 


About Leaders Credit Union  

Leaders Credit Union is a member-owned financial cooperative, one of the largest and most stable credit unions in West Tennessee. Leaders exists to serve the needs of their members and lead the way on their behalf. Leaders is placed in the top 10% of credit unions nationwide by and names among the top 100 credit unions nationwide by S&P Global Market Intelligence. Leaders is an Equal Housing Lender and is federally insured by the National Credit Union Administration. For more information about Leaders Credit Union, visit